GROW YOUR BUSINESS
With our Custom Call Center Services
About Us
Balboa Digital Provides Custom Contact Programs
Balboa Digital provides custom contact programs. Our friendly, professional team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. Read and download our guide “All about Outsourced Call Centers.”
Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Talk to us about your opportunity.
Our Services
We extend and enhance your business
Our clients plug us in to:
We Operate in Your World
We support many industries, including:
Clinical Research
We provide inbound and outbound calls for clinical trial clients, screen individuals interested in joining clinical trials, and follow-up calls for current participants.
Legal
We handle inbound and outbound calls for Legal marketing services, taking calls from individuals seeking an attorney in their area, and providing qualification and warm transfer to the legal office as needed.
Personal Finance
We support debt settlement clients by contacting and qualifying individuals interested in improving their financial situation through debt settlement, credit counseling, or credit repair services.
Education
We contact, qualify, and warmly transfer individuals interested in continuing education with our education services clients.
Mortgage
We help mortgage clients, lenders, and marketing partners, by contacting and qualifying individuals who have expressed interest in securing a loan.
Automotive
We support automotive marketing clients by reaching customers interested in purchasing a vehicle and connecting them with a local dealer. Also, providing follow-up to car buyers to ensure satisfaction with their experience.
Insurance
We assist our insurance clients by contacting and qualifying individuals who have expressed an interest in their services.
Why Choose Balboa Digital
Friendly, professional team members to support your brand
White-listed, branded outbound numbers for higher contact and engagement
Lightning-fast “speed to lead” for real time response
Scalable, flexible staffing - use only what you need
Online reporting and access to call recordings
Simple, fast integration
What Our Clients Say
The Challenge of Reaching Interested Customers
Despite following all the correct rules and processes, many marketers have seen their contact rates drop since phone calls are blocked at the carrier or individual phone level.
10 Things to Consider When Using an Outsourced Call Center
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Top 5 Misconceptions of International Call Centers
International call centers have misconceptions that are far from the truth. Here are the top 5 misconceptions and how to avoid them with great tips from a leading international call center company.
Learn More!
Contact us to learn more about Balboa Digital's call center solutions.