GROW YOUR BUSINESS
With our Custom Call Center Services
Balboa Digital Provides Custom Contact Programs
Balboa Digital provides custom contact programs. Our friendly, professional team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. Read and download our guide “All about Outsourced Call Centers.”
Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Talk to us about your opportunity.
We extend and enhance your business
Our clients plug us in to:
We Operate in Your World
We support many industries, including:
We provide inbound and outbound calls for clinical trial clients, screen individuals interested in joining clinical trials, and follow-up calls for current participants.
We handle inbound and outbound calls for Legal marketing services, taking calls from individuals seeking an attorney in their area, and providing qualification and warm transfer to the legal office as needed.
We support debt settlement clients by contacting and qualifying individuals interested in improving their financial situation through debt settlement, credit counseling, or credit repair services.
We contact, qualify, and warmly transfer individuals interested in continuing education with our education services clients.
We help mortgage clients, lenders, and marketing partners, by contacting and qualifying individuals who have expressed interest in securing a loan.
We support automotive marketing clients by reaching customers interested in purchasing a vehicle and connecting them with a local dealer. Also, providing follow-up to car buyers to ensure satisfaction with their experience.
We assist our insurance clients by contacting and qualifying individuals who have expressed an interest in their services.
Why Choose Balboa Digital
Friendly, professional team members to support your brand
White-listed, branded outbound numbers for higher contact and engagement
Lightning-fast “speed to lead” for real time response
Scalable, flexible staffing - use only what you need
Online reporting and access to call recordings
Simple, fast integration
What Our Clients Say
Despite following all the correct rules and processes, many marketers have seen their contact rates drop since phone calls are blocked at the carrier or individual phone level.
Outsourced call centers can save you money, but they’re not a one-size-fits-all solution. Here are 10 things to consider before you hire an outsourced call center.
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Contact us to learn more about Balboa Digital's call center solutions.