Lead Qualification and Transfer

Outbound call to real-time, online request for more information on client services. Qualification and warm transfer to client or partner team when applicable.

Through our online and offline marketing services, we provide a “first line” of engagement for outbound and inbound inquiries for large-scale services clients.

Our team provides outbound programs in real time “speed to lead” in seconds for consumers interested in our client’s services.  Our courteous and professional team qualifies interested consumers using proprietary CRM and custom scripts and, if necessary, connects them to the client team.

We use client-branded, white-listed phone numbers to ensure high contact and engagement rates. Our real-time online reporting provides instant visibility to marketing performance, including time and source breakdowns.  All outbound contacts comply with federal and state dialing regulations.

Features

  • High-quality, skilled agents who stay on script
  • Technology ensures fast speed-to-lead
  • 90%+ of outbound calls branded with client information and spam-labeling prevention, ensuring highest contact and successful outcome rates
  • Real-time reporting and API integrations
  • Regulatory compliant calling

Why Choose Balboa

Friendly, professional team members to support your brand

White-listed, branded outbound numbers for higher contact and engagement

Lightning-fast “speed to lead” for real time response

Scalable, flexible staffing - use only what you need

Online reporting and access to call recordings

Simple, fast integration

Learn More!

Contact us to learn more about Balboa Digital's call center solutions.

Free Consultation!

Call us at (888) 883-8160
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