Privacy Requests | Balboa Digital

Your Rights

Depending on your location, you may have the following rights:

Right to Know/Access: Request information about the personal data we collect about you
Right to Delete: Request deletion of your personal data (with certain exceptions)
Right to Correct: Request correction of inaccurate personal data
Right to Portability: Receive your data in a portable format
Right to Opt-Out: Opt out of the sale/sharing of personal data or targeted advertising
Right to Limit: Limit the use of sensitive personal information

To opt out of data sharing or targeted advertising, please visit our Do Not Sell My Information page.

Submit a Privacy Request

Use the form below to submit your privacy request. We will respond within the timeframe required by applicable law (typically 45 days for US residents, 30 days for EU/UK residents).

First Name *

Last Name *

Email Address *

Phone Number

State/Province/Country of Residence *

Request Type *

Right to Know/Access - Tell me what personal data you have about me Right to Delete - Delete my personal data Right to Correct - Correct inaccurate personal data Right to Portability - Provide my data in a portable format Right to Opt-Out - Stop selling/sharing my personal data Other privacy-related request

Additional Details

I verify that I am the individual (or authorized agent) whose personal information is the subject of this request, and I understand that Balboa Digital may need to verify my identity before processing this request. *

* Required fields. We may contact you to verify your identity before processing your request. For questions, contact us at privacy@balboadigital.com or call (855) 914-1055.

Authorized Agents

You may designate an authorized agent to make a privacy request on your behalf. If you use an authorized agent, we may require:

Written permission signed by you authorizing the agent
Verification of the agent's identity
Direct confirmation from you that you authorized the agent

Verification Process

To protect your privacy, we must verify your identity before processing your request. We may ask you to:

Confirm information we have on file about you
Provide additional identification documents
Respond to a verification email sent to your email address

Response Timeline

California (CCPA/CPRA): 45 days, with possible 45-day extension
Other US States: 45 days, with possible 45-day extension
EU/UK (GDPR): 30 days, with possible 60-day extension
Canada (PIPEDA): 30 days

Appeals

If we deny your request, you have the right to appeal. To appeal a decision, please email privacy@balboadigital.com with "Privacy Request Appeal" in the subject line, including your original request details and the reason for your appeal.

Contact Us

Balboa Digital, Inc.

Suite 103, PMB 103

La Verne, CA 91750

Email: privacy@balboadigital.com

Phone: (855) 914-1055