Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Contact information (name, email address, phone number, mailing address)
  • Business information (company name, job title)
  • Account credentials
  • Communications you send to us
  • Information submitted through forms on our website

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent, click patterns)
  • IP address and approximate location
  • Referral source and exit pages

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information. For detailed information about the cookies we use, please see our Cookie Policy.

How We Use Your Information

We use collected information for the following purposes:

  • Providing and improving our services
  • Responding to your inquiries and requests
  • Sending communications about our services (with your consent where required)
  • Analyzing website usage and performance
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations
  • Marketing and advertising (with appropriate consent)

Information Sharing

We may share your information with:

  • Service Providers: Third parties who assist us in operating our business (hosting, analytics, marketing)
  • Business Partners: When necessary to provide services you've requested
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Sale of Personal Information

Balboa Digital does not sell your personal information as defined under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), or other applicable state privacy laws. We do not exchange personal information for monetary consideration.

Your Privacy Rights

Rights for All Users

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Opt out of marketing communications
  • Manage cookie preferences through our consent banner

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Delete your personal information (with certain exceptions)
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information
  • Non-discrimination for exercising your rights

Virginia, Colorado, Connecticut, and Other US State Residents

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Montana, Delaware, Iowa, New Jersey, New Hampshire, Maryland, Minnesota, Nebraska, Tennessee, and Indiana) have similar rights including:

  • Access, correction, and deletion rights
  • Data portability
  • Opt out of targeted advertising, sale of data, and profiling
  • Appeal denied requests

European Economic Area, UK, and Switzerland Residents (GDPR)

If you are in the EEA, UK, or Switzerland, you have rights under GDPR including:

  • Access, rectification, and erasure of your data
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Canadian Residents (PIPEDA and Quebec Law 25)

If you are a Canadian resident, you have rights under PIPEDA and, for Quebec residents, under Quebec's Law 25, including:

  • Access your personal information
  • Request corrections
  • Withdraw consent
  • File a complaint with the Privacy Commissioner

Global Privacy Control

We honor the Global Privacy Control (GPC) browser signal. When we detect a GPC signal, we automatically treat it as a request to opt out of the sale or sharing of personal information and targeted advertising, as required by applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the data, legal requirements, and business needs.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Balboa Digital, Inc.

Suite 103, PMB 103

La Verne, CA 91750

Email: privacy@balboadigital.com

Phone: (855) 914-1055

For general inquiries:

Email: customersupport@balboadigital.com

Phone: (888) 883-8160

Submit a Privacy Request

To exercise your privacy rights, please visit our Privacy Requests page or use the Do Not Sell My Information page to opt out of data sharing.